Terms & Conditions

Welcome to Softec IT Solutions. These Terms and Conditions (“Terms”) govern your use of our website, services, software solutions, digital products, and training programs. By accessing or using our services, you agree to comply with these Terms.

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1. Definitions

• Company / We / Us: Softec IT Solutions

• Client / User / You: Any individual or entity using our services or training

• Services: Software development, website development, mobile applications, games, digital marketing, consulting, and training programs

• Deliverables: Any output, code, design, content, or materials provided by the Company

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2. Scope of Services

We provide:

• IT software and system development

• Website and web application development

• Mobile application development

• Game development

• Digital marketing services (SEO, PPC, SMM, content marketing, etc.)

• Online and offline training programs

Service details, timelines, and costs are defined in proposals, invoices, or written agreements.

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3. User Obligations

You agree to:

• Provide accurate and complete information

• Cooperate during project development and training

• Not use our services for illegal, unethical, or unauthorized purposes

• Respect intellectual property and confidentiality

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4. Payments & Billing

• All payments must be made as per agreed milestones or invoices

• Advance payments are non-refundable unless stated otherwise

• Late payments may result in service suspension or delays

• Taxes, government fees, and third-party charges are the client’s responsibility

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5. Refund & Cancellation

Refunds are governed by our Refund Policy, available on our website.
No refunds will be provided for:

• Completed work or delivered milestones

• Training programs after commencement

• Digital products or downloadable content

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6. Project Changes & Revisions

• Any change in scope, features, or requirements will require a revised timeline and cost

• Minor revisions may be provided as agreed in the proposal

• Major changes will be billed separately

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7. Intellectual Property Rights

• All source code, designs, and materials remain the property of Softec IT Solutions until full payment is received

• Upon full payment, ownership of deliverables transfers to the client unless otherwise stated

• The Company retains the right to display completed work in portfolios and marketing materials

• Training materials remain the intellectual property of the Company

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8. Confidentiality

Both parties agree to keep confidential information, project details, and proprietary data private and not disclose it to third parties without written consent.

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9. Third-Party Services

We may integrate third-party tools, APIs, hosting, domains, plugins, or software.
The Company is not responsible for:

• Third-party service downtime or failures

• Policy changes or pricing of third-party providers

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10. Training Programs

• Training schedules, duration, and content are subject to change

• Certificates (if offered) are provided only after successful completion

• Recording, copying, or redistribution of training materials is prohibited

• The Company reserves the right to remove participants for misconduct

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11. Digital Marketing Services

• Results such as rankings, traffic, or conversions are not guaranteed

• Performance depends on market conditions, algorithms, and competition

• The Company follows ethical marketing practices and platform guidelines

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12. Warranties & Disclaimers

• Services are provided on an “as-is” and “as-available” basis

• We do not guarantee uninterrupted, error-free, or defect-free services

• The Company is not liable for business losses, data loss, or indirect damages

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13. Limitation of Liability

To the maximum extent permitted by law, Softec IT Solutions shall not be liable for:

• Indirect, incidental, or consequential damages

• Loss of profits, data, or business opportunities

• Claims arising from third-party services or user misuse

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14. Termination

The Company may suspend or terminate services if:

• Terms are violated

• Payments are not made

• Illegal or unethical activities are detected

Upon termination, all outstanding dues become immediately payable.

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15. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India/Uttar Pradesh.
Any disputes shall be subject to the exclusive jurisdiction of courts in Greater Noida/Uttar Pradesh.

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16. Modifications

Softec IT Solutions reserves the right to modify these Terms at any time without prior notice. Continued use of services constitutes acceptance of updated Terms.

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17. Contact Information

For questions regarding these Terms, contact us at:

Company Name: Softec IT Solutions
Email: info@softecitsolutions.com
Phone: +91-8383924047
Address: S-3, 2nd Floor, Beta Plaza, Sector Beta 1st, Greater Noida Uttar Pradesh 201310